If you need help with your loan application, prior to signing loan documents, please contact:

• Calling us at 833.514.1817 Monday - Sunday between 6am and 5pm PST;
• Sending us an email at rizecu.support@upstart.com.

If you need help with your loan after you’ve signed loan documents, you can reach us by:

• Visiting rizecu.com to chat with us;
• Calling us at 800.866.6474 Monday - Friday between 9am and 5pm PST or Saturdays between 9am and 1pm PST. Select option 2, then option 4 when prompted;
• Sending us a secure email through our website.